Right of withdrawal

Right of Withdrawal for Consumers

Only consumers have the following right of withdrawal. Pursuant to § 13 of the German Civil Code (BGB), a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Bermüller & Co GmbH, Rotterdamer Straße 7, 90451 Nuremberg/Germany, Phone: +49 911 64 200-0, E-Mail: info@lobsport.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the enclosed model withdrawal form for this purpose, although this is not mandatory.

You may also exercise your right of withdrawal online at https://lobsport.de/pages/widerruf-formular. If you use this online option, we will send you a confirmation of receipt without delay on a durable medium (e.g. by e-mail), including information on the content of the withdrawal declaration as well as the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of any additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods. For goods that cannot be returned by normal post (marked as "bulky goods" in the shop), the costs are estimated at a maximum of approximately €189.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the Right of Withdrawal

Pursuant to § 312g paragraph 2 no. 1 BGB, the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

• To: Bermüller & Co GmbH, Rotterdamer Straße 7, 90451 Nuremberg/Germany, E-Mail: info@lob-sport.de
• I/We () hereby give notice that I/we () withdraw from my/our () contract of sale for the purchase of the following goods () / for the provision of the following service (*)

• Ordered on () / received on () ________________________________________
• Name of consumer(s) ________________________________________________
• Address of consumer(s) ______________________________________________
• Signature of consumer(s) (only if this form is submitted on paper) ___________________________________
• Date ___________________

(*) Delete as appropriate